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Computing Facilities
Mandate
The Computing Facilities (CF) group manages and operates the CERN Computer Centre and associated Computing Facilities.
The group consists of four sections:
| Automated Services for Infrastructure | |
| ASI |
Provides and supports tools for the automated operation of large scale computing facilities as well as the workflow based central IT tools. |
| Facility Planning and Procurement | |
| FPP | Procurement of equipment for the Computer Centre and associated Computing Facilities, including the related validation activities, as well as planning the needs of procurement and retirements. Maintain an up-to-date hardware inventory for equipment installed in the centralized computing facility. |
| System Administration and Operations | |
| SAO |
SAO is in charge of
|
| Technology Competence Centre | |
| TCC | Also known as CERN INTEL openlab, members of the section evaluate and integrate cutting-edge IT technologies or services in partnership with INTEL. |
Group sections
| Section | Acronym | Description |
|---|---|---|
| System Administration and Operations | IT-CF-SAO |
SAO section has 3 main activities : the System Administration of the machines in the Computer Centre, the Operations of the Computer Centre and the Hardware Management of the Computer Centre. System Administration
Operations |
Services
The following services are under the responsibility of this team
| Service | Responsible | Description |
|---|---|---|
| CC Operators | IT-CF |
The CC Operators functional element provides a 24/7 supervision service for the CERN Computer Centre and associated Computing Facilities. The CC Operators respond to alarm situation with a service according to defined procedures provided by the corresponding service manager. In addition, the CC Operators provide the first-level contact for the IT Car Pool. |
| CC Remote Console | IT-CF |
Remote console service for servers in the CERN IT data centre. |
| Datacenter Projects | IT-CF |
The Data Centre Projects functional element is responsible for defining and co-ordinating from an IT point of view all projects related to upgrades to the existing Computer Centre and associated Computing Facilities as well as any required additions to them. As such, it co-ordinates with the appropriate CERN technical groups as well as external companies as required. |
| ELF ms | IT-CF |
The ELFms functional element provides for the development, support and maintenance of the range of tools to manage the machines in the CERN Computer Centre and Associated Facilities. For general help on quattor or ELF ms (sindes, SMS, etc) please send an email to the forum: project-elfms@cern.ch |
| Facilities Operation | IT-CF |
The Facilities Operation functional element is responsible for managing the infrastructure of the CERN Computer Centre and associated Computing Facilities, for planning and allocating resources within it to the various service managers according to their requirements and available resources. In addition, this functional element provides for the preparation of rack infrastructure, physical installation of servers, as well as the subsequent movement and retirement of these machines in the CERN Computer Centre and associated Computing Facilities. |
| HW Procurement | IT-CF |
The HW Procurement Service handles the planning and execution of the procurement of computing hardware destined for the CERN Computer Centre and associated facilities. |
| HW Resources | IT-CF |
HW Resources is for the approval of the procurement of computing hardware destined for the CERN Computer Centre, before it is handled by the HW Procurement Service. |
| Monitoring tools | IT-CF |
The monitoring tools functional element provides for the development, support and maintenance of tools for the monitoring of machines in the CERN Computer Centre and associated Computing Facilities. In addition, it provides for the display of monitoring information as well as the generation of alarms according to conditions defined by IT Service Managers. |
| Reporting | IT-CF |
The reporting functional element provides the development, support and maintenance of tools to provide service managers with information related to the how well the services has been provided w.r.t. defined SLAs and KPIs. |
| SDB | IT-CF |
The SDB functional element provides for the development, support and maintenance for a repository of information related to IT services. |
| Service-Now | IT-CF-ASI |
The service-now functional element provides for support of the service-now service management application instances of CERN. This covers development, maintenance and support for the service management processes and support services. |
| Sys Admin | IT-CF |
The System Administration functional element is responsible for testing and diagnosing problems with new servers for the CERN Computing Centre and Associated Computing Facilities, the SW installation of these machines, responding to alarms on them according to procedures defined by the services managers as well as organizing and supervising hardware repairs on these machines. |
| Workflow support | IT-CF |
The workflow support functional element provides support for legacy IT specific internal workflows. |