!!! IMPORTANT !!! Vidyo stopped releasing a new Vidyo Desktop clients for Linux. As a replacement please connect with our WebRTC client (see below the Alternatives for Linux)
This page provides user guidelines and technical notes for the latest release of the Linux VidyoDesktop client.
Tested Distributions and Environments
The last release of the Vidyo Desktop client was tested in several Linux distributions (32/64-bit) including:
- Ubuntu 14.04
- CERN CentOS Linux 7
Although VidyoDesktop may be installed and run on other distributions, they are not officially supported by Vidyo as of the writing of this note. Vidyo Desktop 3.6.3 is the last release of Vidyo Desktop for Linux. Vidyo stopped releasing a new version for Linux and they will release a new version only for Windows and Mac platform. Linux users on Ubunty 14.04 and Cern CC 7, can still use the last Vidyo Desktop 3.6.3 . If you have Ubuntu 15.04 and higher, you can install VidyoDesktop by following the how to: https://support.vidyocloud.com/hc/en-us/articles/226103528-VidyoDesktop-3-6-3-for-Linux-and-Ubuntu-15-04-and-higher
User with other distribution should use our WebRTC client(see below for Alternatives for Linux) to connect to Vidyo meetings.
Alternatives for Linux
If you have recurrent problems using your Vidyo client on your Linux Desktop or you are running a non-supported distro, you can access a Vidyo meeting with VidyoConnect WebRTC client. This client is a default one, if you are accessing a Vidyo meeting from indico and you are on the Linux platform. If you wat to start the client not from the indico link, simply use Chrome or Firefox browser and go to https://vidyowebrtc.cern.ch/web/index.html , use portal: https://vidyoportal.cern.ch and login with your CERN account.
If you have difficulties to connect or you are disconnected after few seconds, please check if your firewall is open. You can find all the ports needed on our service page: https://information-technology.web.cern.ch/services/fe/vidyo/info/firewall-configuration-vidyo-desktop-h323sip-and-webrtc
Another possibility is to join the Vidyo Room via SIP using Linphone:
To connect use just dial one of the IVRs available (at CERN or Internet2) using the following syntax:
3VidyoMeetingExtension'@'vidyogw.cern.ch or 3VidyoMeetingExtension'@'cern-vidyo-gateway3.internet2.edu
If the meeting is protected by a PIN:
3VidyoMeetingExtension*PIN'@'vidyogw06.cern.ch or 3VidyoMeetingExtension*PIN'@'cern-vidyo-gateway3internet2.edu
For the list of Vidyo Gateways IVRs hostnames and IPs and general information about H323/SIP support, please refer to:
For any further information or additional questions, please contact firstname.lastname@example.org.