Mobile Device Management (MDM) is an industry term for the administration of mobile devices, such as smartphones, tablets, laptops and desktop computers.
Mac Desktop Service uses a commercial MDM system to provide the Mac Self-Service. In addition, the MDM enables the Managed iOS scenario, within which local administrators can manage iOS devices (i.e. iPads or iPhones) in their teams.
If you think you could benefit from the MDM capabilities, please contact the Mac Desktop Service via the Service Desk.
Technically, on Mac OS X, the MDM requires an installation of an agent which runs with local admin privileges on the Mac in order to automate installations, manage software dependencies and gather information about the hardware and software on the Mac. On iOS devices, the management capabilities implemented over the Apple Push Notification Service are built in the operating system and do not require an agent on the device. In both cases, the relationship between the device and the MDM system begins when the owner of the device enrols the device in the MDM.
If the device on which you intend to install this software is owned by an external university or institute, please ensure that you have the right to authorise the installation.
The MDM for Mac OS X and iOS is currently provided as a pilot service.