IT Operations Review (OR)


Focuses on the review of the impact operational problems and identifies potential common challenges and opportunities. The meeting agenda will usually include a high-level summary of recent incidents and the review of the implementation status of outstanding preventive actions. It will review significant service level changes and service compliance issues with regard to architecture, security and data policies and may suggest respective reviews. It will further provide a high-level discussion forum for cross group activities and plans.


The Operation Review meeting is held monthly and attended by the leaders of Technical Delivery groups, Business Engagement, Business Continuity, Security and Department Head Office

Dirk Duellman