Users: Vidyo Support Out of Working Hours

Out of working hours (from 17h30 CET to 8h30 CET) your ticket will be treated on the morning of the next business day (from 8h30 CET).

However, If your problem is urgent and concerns the Vidyo service itself (not CERN meeting rooms), please call +12014788531 in order to get immediate assistance.

Please quote your ticket number in any correspondence and information exchange with the Support Teams.