Fixed Line Phone Service

This service is responsible for the installation, configuration, operation and maintenance of the fixed line telephone infrastructure and services including IP telephony and telephone switchboard.

CERN is recommending Lync IP phones (instead of traditional analog, digital or IP Alcatel lines) to provide new functionality and reduce overall maintenance costs of fixed telephony services.

The support for existing IP Alcatel or traditionnal phones is still provided.

Lync IP Phones are recommended for new installations. To order a phone line and/or an IP phone, please fill a EDH Phone Request.