This meeting provides a technical update on IT department services, including ‘heads-up’ information on future plans. It is aimed at technical experts within CERN's Experiments and User Communities. The meeting goals are to:

• exchange technical information on IT department services and plans
• understand the impact on users for planned service changes and trends
• document feedback on topics addressed by the meetings

This is not a decision-making meeting however feedback raised, either at the meeting or directly to the meeting Chair, is passed to IT Management. Where relevant, follow-up discussions will be organised on specific topics, either using existing meeting structures or on an ad-hoc basis.