A forum of technical discussions inside the department.
Two parts, a first one containing short service status summaries, tips of the week, near misses, post-mortem for incidents (selected from C5) affecting more than one group, etc. A second part presenting one (or a couple of) services or activities being started / deployed. Try to keep the whole meeting below one hour.
Reporting to IT management as already set up. Regular follow up with subsequent presentations for services that are being deployed.
The web site for this meeting series is in Indico ASDF
Service managers and in a larger sense anyone building services on top of other IT provided services, experiment IT contacts. Not geared towards end users, the needs of those being covered by ITUM.