As part of the Technical Delivery cluster of groups we encourage applications as Technical Coordinator for Service Performance Qualification
The Technical Delivery groups provides the technical services of the department and is focussed on optimising their resource efficiency and service effectiveness for the CERN community.

As a member of the Technical Delivery coordination team you will contribute to:

• collection and analysis of operational and performance indicators used in monthly Operations Review meetings
• collection and analysis of longer term usage indicators used in quarterly Strategic Technical Delivery Forums
• preparation of input to the Change and Release Boards and the documentation of their results

As a successful applicant, you are:

• an IT engineer with several years of experience in service provisioning
• technically familiar with at least one bulk service (e.g. batch, storage, cloud, databases) in the department
• have practical experience in the coordination of cross-group activities
• practical experience with analysis and visualisation of operational data
• can fulfill this role for 1-2 years at about 30% workload

Contact person: Dirk Duellmann