Mandate
Mandate: Ensure timely and efficient resolution of Service Incidents - in-depth Post-Mortems may be requested. Upcoming Planned Interventions and Service Changes are reviewed with respect to scheduling.
Attendance: chaired by the Service Management Lead or Technical Delivery and attended by a representative from each TD group plus Business Engagement
Chair
Maite Barroso Lopez
Secretary
Andreas Wagner
egroup
c5-members
Scope
Incidents, Changes, Interventions, Service Level Reports, Other Information.
Format
All services with relevant input submit their report at latest 16:00 on the Thursday before the weekly C5.
Contact
c5-secretary@cern.ch