1 New Internal Mobility Opportunity (IT-CDA)

Author
fmoura
Type of notice
Job Opening
Expiry date

Printing Services Manager

Main Tasks:

  • Investigate new technologies to ensure the evolution and implementation of CERN printing services in line with the end user device strategy;
  • Ensure technical supervision and monitor service delivery of two underlying service contracts and oversee operations of the CERN Print Shop;
  • Operate and ensure the evolution of the underlying server infrastructure, currently based on Microsoft Windows Server 2016;
  • Implement end-user device configuration tools, currently based on Microsoft .Net;
  • Coordinate the external suppliers and act as technical contact for the various contracts;
  • Select and test new print device hardware as required
  • Deploy printer drivers for Windows, Linux and macOS and enable printing from Android and iOS devices (currently mail to print);
  • Implement print device security in cooperation with CERN Computer Security and Printer Support teams;
  • Promote standardisation across all printing services, in particular as materials expert for the Organization;
  • Oversee recharging of services/consumables and manage budgets;
  • Manage external printing contracts and re-tender as required.

 

Required Experience and Competencies

  • Experience and aptitude for user support in a diverse environment;
  • Experience in programming and server infrastructure administration.
  • Service management and Customer Relationship management;
  • Development, review and plan evolution of computing infrastructure for printing;
  • Administration of computing systems: good understanding of printing infrastructures and client print interfaces, knowledge of Windows Server;
  • Knowledge of programming techniques and languages: at least one of the following: C#, Java, Python.
Last modified
13 Aug 2020