Coordinate the activities in the Technical Delivery cluster of groups and the management of IT technical services. This includes the service provisioning, resource planning, optimisation and change management in accordance with Organization and user needs.

LHC Computing (IT-TC-LCG)

Section Leader: Simone Campana

Lead the LCG project and coordinate the WLCG collaboration operations and technical evolution; provision core services to the WLCG and support their integration with the LHC experiment computing services.

Service Management (IT-TC-SM)

Section Leader: Natalie Kane

The section handles all Service Management activities in the IT Department and ensures ITIL implementation and overall operational responsibility for the CERN Service Management tool (currently ServiceNow) for all services across the whole of CERN.