As a member of the team in charge of Real Time Communication services (webcast, lecture recording, videoconference and IP telephony frontend) you will:

• Develop and maintain the tools and interfaces that are needed for these services (web sites, encoding, transcoding, workflow automation, dashboards, as well as desktop, web and mobile clients)
• Ensure proper integration of these service in CERN conference and meeting rooms and with the global CERN collaboration environment (through the Indico event management software)
• Support the externalised operations team in their daily work
• Deploy, configure and operate the services for exceptional events
• Ensure that the best tools are selected for the provisioning, operation and monitoring of these services
• Provide high-level user support for these services
• Handle specific RTC projects requested by CERN user communities (requirements establishment, design and implementation)
• Act as backup of the RTC service manager during absences

Should you be interested in the position, please contact Thomas Baron.